Shipping Policy:
We understand that receiving your order in a timely manner is important to you. Our shipping policy is as follows:
Orders are processed and shipped within 8-10 business days of the order being placed.We offer free standard shipping on orders above 10000.
Delivery times vary depending on your location and the shipping carrier used. Estimated delivery times are as follows:
Standard shipping: 5-8 business days
Expedited shipping: 2-3 business days
We currently ship within India only.
Exchange Policy:
We do not offer an exchange but we do have a return policy.
Return Policy:
At Khamaj India , we take great pride in providing our customers with high-quality products. However, we understand that there may be instances where you need to return a product. Our return policy is as follows:
Returns are accepted within 5 days from the date of purchase.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please go to the return section and once your return is approved, the delivery agent will come to pick it up within 48 working hours.
Upon receipt of the returned item, we will inspect it to ensure it meets our return policy requirements. If the item is approved for return, we will issue a refund to the original payment method within 2 business days.
We do not accept returns for final sale items, customised or personalised items, or items damaged due to misuse, neglect, or improper handling.
At Khamaj India, we are committed to providing you with exceptional customer service. If you have any questions or concerns about our return policy, please do not hesitate to contact us.
Thank you for choosing Khamaj India.